Keyword: customers
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Find Your Extracted Value

Independent consultants Mary Overbey, Damion Trout and Lucas Walker say you must think beyond the scope of the goods or services you offer and find the extracted value for your customers. Ask them …

When the pandemic hit, Patrick Nett, owner of Thai Express, saw there was a risk he would have to cut hours or layoff staff. Nett told his staff he would do anything to keep everyone employed. He …

Carrie Tennis, senior director of operations with Family Pharmacy, says focusing on communities, customers and culture is the formula for their success. Practicing kindness is a more than four decade …

Dustin Myers and Jeremy Wells, co-owners of branding agency Longitude LLC, say the first steps in the rebranding process for Springfield Diner is to gather information from customers. This will help …

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