When it comes to COVID-19 and the unprecedented measures taking place, small businesses are just trying to keep up and stay afloat. Navigating federal programs while following updated state and local orders is a daily challenge for business owners as most watch gross receipts plummet and bills pile up. They are cutting costs, moving products online, boosting social media, developing creative revenue streams and pivoting in ways they didn’t expect.
Brina Thomas is personally delivering T-shirts for a new subscription club that helps the business she owns, 5 Pound Apparel, survive the pandemic. Sandy Higgins, who owns Crackerjack Shack in Republic, is swamped with orders for high school celebration signs – a new product that developed through creative brainstorming when she had to close her business doors to the public.
For small-business owners like these, finding ways to survive fills each day, leaving little time to search for helpful resources.
That’s where this online business toolkit comes in. We’ve done the research for you and grouped helpful guides in a way you can quickly find. No one can predict how requirements may change or what resources may be updated so check back as your business needs evolve. We have made every attempt to choose resource links that are routinely maintained and updated.
When it comes to your small business, we want help you find solutions quickly so you and your employees can get back to work.
The Small Business Administration offers a wealth of information about coping with the pandemic in your workplace and what financial relief aid programs may be available. Check back often for updated information about funding which may depend on congressional action. Use the links below to find what you need.
The SBA has an online resource guide of services to help businesses during the pandemic. This is a good place to start.
Find an overview of SBA funding relief options here.
For a list of lenders working with SBA loans, visit sba.gov/funding-programs/loans.
Find information here for businesses that contract with federal agencies – or would like to – during the COVID-19 pandemic.
Part of the CARES Act, the Paycheck Protection Program (PPP) is a direct assistance loan through the Small Business Association to help businesses keep employees on payroll.
Lenders and borrowers can download this PDF with frequently asked questions about the PPP.
In addition to the PPP, the SBA offers additional forms of help through loans and debt relief. Check back often for the latest information about whether funds are currently available.
The SBA Express Bridge Loan allows businesses that have a current relationship with an SBA Express Lender to quickly access up to $25,000.
The SBA Debt Relief program is a reprieve for small businesses that already have an SBA loan. SBA will pay the principal, interest and fees of current or new 7(a), 504 or microloans.
The SBA Economic Injury Disaster Loan Emergency Advance provides up to $10,000 in temporary relief to small businesses.
Check this overview to learn about other SBA capital access loans ranging $500 to $5.5 million.
In addition to SBA loans, businesses may find relief through various other government programs or grants.
The U.S. Tax Relief program extends the tax deadline from April 15 to July 15 – good news for small-business owners and entrepreneurs who may owe taxes.
The Internal Revenue Service outlines two new employer credits for qualifying small businesses and tax-exempt organizations. The Credit for Sick and Family Leave could help offset related expenses as a result of the coronavirus for employees who are on paid leave for being sick, caring for someone who is sick or caring for children because daycares and schools have closed. Employers may be eligible for the Employee Retention Credit if they were partially or completely shuttered and show a significant decline in gross revenue because of government orders related to COVID-19. The Department of Labor provides more information in this FAQ guide.
The Coronavirus, Aid, Relief and Economic Security (CARES) Act includes benefits for small businesses and self-employed workers. Through CARES, employers can defer deposits of employees’ Social Security taxes, plus solopreneurs can defer payment of some self-employment taxes. Learn more in this IRS CARES Act guide.
A variety of grant programs may offer relief for some businesses. Find information about Facebook’s Small Business Grants here. Grant programs to benefit small businesses, nonprofits, working artists and others can be found in this roundup at grantspace.org.
The U.S. Department of Agriculture has implemented relief measures for rural community members, farms and agriculture businesses including a Rural Development Guaranteed Loan Program, through which eligible borrowers can apply for payment deferrals. Learn about that program and others here. This USDA guide offers more details about relief opportunities.
Take steps to help your employees via several available programs and resources.
The Missouri Department of Labor outlines the Shared Work Unemployment Compensation Program at labor.mo.gov/shared-work. This program offers an alternative to full layoffs. Instead, reduced hours can be dispersed among a group of employees who can still apply for a portion of unemployment benefits to make up the shortfall.
Another way to help employees is by filing Mass Claim for unemployment on their behalf during a temporary shutdown or closure. Instructions for filing can be found on the Missouri DOL site at labor.mo.gov/mass-claims.
Wondering about HIPPA privacy rules as they relate to COVID-19? This bulletin explains protections.
While most included resources also apply to tax-exempt organizations, these resources are more specific.
Apply for a grant from Community Foundation of the Ozarks. The $1 million COVID-19 Response and Recovery Fund Grant Program is intended to assist nonprofit agencies in a 58-county service region who support vulnerable citizens with critical needs. Learn more and apply here.
In addition, nonprofits may be eligible for other CFO grants.
Nonprofits and faith-based organizations can learn more about applying for the PPP and EIDL by downloading this FAQ document.
There are many resources to keep you informed with the latest virus updates and government stay-at-home orders at the local, state and national levels.
To find the latest information from the federal government, with links to many resources, visit this roundup.
Check this CDC page to get the latest updates on news and health information.
This Federal Emergency Management Agency (FEMA) Coronavirus page features links to updated news, information for patients and healthcare workers, state and local governments, economic support and data resources.
The World Health Organization shares rolling updates here about the virus and what is currently known.
Greene County’s latest stay-at-home order and COVID-19 response can be found here.
The Springfield-Greene County Health Department has a robust information page about COVID-19, safe practices and updated infection numbers.
The Centers for Disease Control and Prevention provides business owners and workers solid information through a number of health and safety guides. Find links to those guides in the list below.
Business owners should understand how the virus spreads as outlined on this CDC information page.
This small business guide details how to prepare your business and employees for managing the effects of COVID-19, including work disruption, leave policies and safe workplace practices.
Health care providers and businesses can find information they need here.
This small business guide details how to prepare your business and employees for managing the effects of COVID-19, including work disruption, leave policies and safe workplace practices.
Additional CDC guidance here provides tips to protect yourself, your employees and others.
In addition, stay informed by reading the CDC’s public health recommendations for community-related exposure.
A number of national programs offer resource guides to help small businesses navigate changes as a result of COVID-19.
For guidance on preparing workplaces for COVID-19, view this detailed PDF report from the Department of Health and Human Services and the Department of Labor.
This guide by the University of Missouri Extension offers information about the virus with links to additional resources.
A number of national organizations have created multilayered resource guides to help small businesses find information, links and tips. Among them:
The Society for Human Resource Management produced this COVID-19 guide to everything from government resources, workplace safety, remote security, travel, public information and more.
Additional COVID-19 resources can be found in this U.S. Chamber of Commerce guide.
This guide from MoSourceLink, a resource of the University of Missouri for small businesses and entrepreneurs, provides links to funding, business resources and helpful webinars.
The Missouri Department of Health and Senior Services provides this rich roundup of government resources, CDC guidelines, SBA loans, federal relief explanations, and multiple other helpful links for businesses and individuals. That includes a list of broadband providers offering free internet service or waiving late fees and disconnect orders.
Many Springfield area organizations also produced helpful resource guides.
Entrepreneurs and small businesses can find helpful tips, links, webinars and local resource guides through Missouri State University’s e-Factory response to COVID-19.
The Small Business Development Center through MSU also created a COVID-19 resource page with helpful articles, videos, webinars, links to SBA financial assistance and individual counseling. That includes this Disaster Recovery Guide PDF for businesses.
Find links to resources and helpful video explainers in response to COVID-19 on the Springfield Area Chamber of Commerce’s website.
The Springfield Contractors Association produced a guide to COVID-19 that includes links to stay-at-home orders, SBA resources, employer information and health news.
K. Patrick Douglas, attorney and partner with Douglas, Haun & Heidemann PC, is a board member at Citizens Memorial Hospital. He says recruiting talent who want to live in a smaller municipality helps …
Sarah Walters, organizational leadership coordinator with Evangel University says she recommends Conversational Intelligence by Judith E. Glaser. She says it teaches how to read others and adjust …
Jamie Tillman, owner of Canna Bliss wanted to create a line of CBD products made by women for women. She created her Lady Sativa line as a passion project. Tillman is one of Springfield Business …
Jason, John and Jeremy Chapman, owners of The Acoustic Shoppe, say though the pandemic caused a financial downturn, they’ve turned hardships into advantages. Utilizing the PPP loans, focusing on …
Abe McGull, assistant U.S. Attorney, says employees like to see how much enthusiasm their leaders show for the organization and will mirror what leaders demonstrate. You get what you give. McGull is …
Annually 8 million work days are lost due to intimate partner violence. That is the equivalent of 35,000 full time jobs. This four-part series provided by Harmony House offers training, downloadable resources and community resources available to help owners, managers and workplace colleagues learn how to recognize and respond if an employee is experiencing intimate partner violence. This first session explains what intimate partner violence is and is not, as well as describes the seven forms of abuse: physical, sexual, psychological, emotional, spiritual, legal and financial/economic. Also download helpful information and tools to address intimate partner violence in your company.
Part 2 of the Harmony House workplace training series delves into intimate partner violence risks and costs in the workplace. Rachel Carter, prevention education coordinator at Harmony House, shares local stories from a business owner and victim to illustrate some of the signs, symptoms and appropriate ways to address intimate partner violence in the workplace. Also download helpful information and tools to address intimate partner violence in your company.
Part 3 of the Harmony House workplace training series examines red flags you should look for if you suspect somebody is the victim of intimate partner violence and provides useful information about what to say and what not to say. Also download helpful information and tools to address intimate partner violence in your company.
Part 4 of the Harmony House workplace training series connects you with local and national resources and organizations to share with employees. Download model company policies that address everything from prevention to emergency response plans in the case that a perpetrator brings intimate partner violence to your workplace.
This complete employer toolkit includes four training videos totaling less than 30 minutes, access to model company policies, downloadable informational posters, links to national and local resources and much more. Learn how to prevent and address intimate partner violence to not only support your employees but also protect and improve your business
Security and patrol companies offer varying degrees of services and expertise. Natalie McGuire, Owner of Task9, recommends questions you should ask when vetting security and patrol services. Officer …
Meleah Spencer, CEO of The Kitchen, Inc., says architect Stephanie Ireland was the ideal person to bring their dream of a new campus to life. Spencer says the design is perfectly suited to handle …
Croley Insurance has been fielding questions from employers and employees alike wondering what options exist for continued health insurance coverage if the company lays off workers. Trevor Croley, …
Anxiety and fear surrounding COVID-19 can be overwhelming for employers, employees, families and the community as a whole. As we work to flatten the curve for COVID-19, another wave is coming—COVID-19 mental health crisis.
Buddy Webb, principal architect with Buddy Webb & Co., says though maintaining a staff of primarily licensed architects and those seeking licensure is against the current industry trend, they have …
Sam M. Coryell, President of Coryell Collaborative Group, says in order to grow outside Springfield they needed to reorganize their five businesses under one company. This allows them to control …
Buying tax credits can help nonprofits. Michael Pruett, partner with Elliott, Robinson & Company, LLP, says the Neighborhood Assistance Program, or NAP, is a State of Missouri incentive program that …
Paula Adams, president of Penmac, says they try to help clients find gainful employment regardless of whether they have a permanent address. She says they partner with Council of Churches to try …
Carrie Tennis, senior director of operations with Family Pharmacy, says focusing on communities, customers and culture is the formula for their success. Practicing kindness is a more than four decade …
Parks play a large role in our quality of life, from creating memories to generating more than $15 million in annual visitor spending. Diana Tyndall, marketing & sponsorship coordinator with the …
As humans we know our brains need to feel safe, first and foremost, which is why we physically distanced and made such drastic changes to our daily routines in recent months. But we also need to be heard, to have the opportunity to name our struggles and have them witnessed. It also is incredibly important to be compassionate with ourselves, as family members, employees, supervisors, or business owners.
To lead people effectively, it is critical that we are able to manage and understand our own feelings and the feelings of others. When we do this: burnout is lower, the intent to leave a job is reduced and employees are overall less frustrated.
After you take time to pause, breathe and assess how you are feeling through the Rate the Weight scale, the next step is to identify what to do with that feeling and rating. This step is self-care and self-regulation, which is doing the things we each uniquely need to do in order to maintain our happiness, health and the ongoing development of our minds. Learn how to do this for yourself and tips to implement for your team.
Senior Living Guidance founder Jacqueline Jadidian spent ten years as an administrator overseeing long term care communities that included independent living, assisted living, memory care and skilled nursing. She also provided hands on in-home care and hospice. But after much self discovery, Jacqueline decided to end her career as an administrator. “I knew I loved working with seniors, but my skills and passion were not being used wisely behind a desk.”
“Making funeral plans in advance is one of the best gifts for your loved ones,” says Dr. Ruth Ann Wood-Humiston, second generation owner, funeral director and preneed counselor at Walnut Lawn Funeral Home. Wood-Humiston says planning ahead helps to ensure that your final wishes are fulfilled and allows for funds to be set aside in advance, minimizing the financial burden for the family when the time comes. Preplanning also relieves family members of the burden of the task, giving them more time and energy to focus on their healing and remembrance.
TLC Properties’ family-owned and operated 55 plus living communities are built for active adults living the best years of their lives.
Estate planning is a long-term commitment. David Healy, attorney with Appleby Healy, Attorneys at Law, says it’s important to know that the advisor you choose will be around for the duration of that plan. Appleby Healy was established nearly 100 years ago, Healy said. Longevity assures clients there is no doubt someone will be there for them in 10 to 20 years when it comes time to adapt or execute parts of the plan. The following are a few things to consider before scheduling an estate planning consultation.
Most people tend to think of estate planning as they approach retirement, but attorney Kara Ransom of Parks & Jones, Attorneys at Law says that planning can and should begin as early as is feasible. “We call it the lifetime planning process,” says Ransom. “We can work with an individual or family at whatever stage they’re in, whether it’s a young family with children or someone wanting to start a new business or nonprofit, or people entering retirement who are looking ahead to long-term care costs.”
Bach Medical Supply has been providing patient and people-centered care throughout the Ozarks since 1981. “We made a commitment to the community back then and it’s still just as strong today,” says Steve Bach, co-founder and president.
Resting on 68 acres that includes natural waterways, walking paths and a wide array of Ozarks flora and fauna, Elfindale Retirement Community is located entirely inside the city limits of Springfield. Residents can enjoy the perks of a personal chef, exercise facilities, ice cream parlor, wi-fi, private dining rooms, library, clubhouse, lake and more.
Retirement may seem like a long way off, but there’s no time like the present to ask yourself what you want your retirement to look like and what it will take to get you there. Here are some steps you can take now to help you plan for the retirement transition.
September 9, 2019 Keke Rover Director Question: How can businesses make accommodations for employees who are fostering children? Answer: There are over 13,000 children in foster …
Question: Have you ever talked yourself out of a sale? Answer: During any given sales meeting, the prospect should be mostly talking and the salesperson mostly listening. Typically, however, the …
Question: How can we retain our talented staff? Answer: When people are empowered and excited about their work their productivity, morale, and ultimately, business performance increase …
Andrea Sitzes, Executive Director of Show Me Christian County Economic Development says previous work experience exposed her to “The Five Disfunctions of a Team” by Patrick Lencioni. She says the …
Rachel Anderson, Acting Director at The efactory, says one of her former supervisors made every new employee read “The Four Agreements” by Don Miguel Ruiz. “[I] encourage anyone to read that …
Trevor Croley, President of Croley Insurance and Financial, says one of the first business books he read was Donald Trump’s “The Art of the Deal.” Croley says while he didn’t think it was …
“There’s always a resource. There’s always a part of you that can provide a function or service to someone else,” says Amy Blansit, CEO of the Drew Lewis Foundation. Blansit likes The Giving …
Brad Thomas, President of Silver Dollar City Attractions, says “Purple Cow: Transform Your Business by Being Remarkable” by Seth Godin is one of his all-time favorite books. Thomas says the book …
Are you looking for ways to help yourself prioritize and improve efficiency? Juan Garcia, Director - Associate Development at Amazon, says the book “Seven Pillars of Wisdom” by T.E. Lawrence will …
“It has a lot to do with lifestyle, and health and wellness — having daily practices that are healthy,” says Elle Feldman, co-owner Good Skin Day. Feldman likes the book, “Choose …
Vanessa Brandt, Vice President/Managing Director - Account Service at Marlin, doesn’t have time to read, but she does listen to audiobooks and podcasts. Brandt likes Amy Cuddy’s “Presence” …
“The performance of any business is always driven by people and The Three Laws of Performance talks about the importance and the relevance of supporting people,” says Mike Hamra, CEO of Hamra …
Jonathan Groves, Associate Professor of Communication at Drury University says there are two books he recommends to business owners interested in innovation and generating ideas.